Contact

Contact Us

We'd love to hear from you! Whether you have questions about an order, need assistance with shipping, returns, payments, or simply want more information about our products, our dedicated customer support team is here to help. Please use the contact form available on this page or reach out using the contact information below.

Business Information

Business Name
Urban Velvet

Website
https://urbanvelvet.shop

Email
support@urbanvelvet.shop

Phone
+1 (346) 468-4854

Business Address
74 Wilcox Rd
Lagrange, GA 30241
United States

Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Customer Support

Our goal is to provide fast, friendly, and reliable customer service. If you have any questions regarding your order, shipping, returns, payments, or products, we're always happy to assist.

To help us respond more efficiently, please include your Order Number (if applicable) and provide as much detail as possible in your message.

We aim to respond to all inquiries within 24 business hours.


Need Assistance?

  • Order Status & Tracking
  • Returns & Refunds
  • Shipping Questions
  • Payment Support
  • Product Information
  • General Inquiries

Please complete the contact form below, and a member of our support team will get back to you as soon as possible.