Payment Policy

Last Updated: August 2, 2026

At Urban Velvet, we are committed to providing our customers with a secure, convenient, and reliable payment experience. Please review our Payment Policy before placing an order.

Accepted Payment Methods

We accept a variety of secure payment methods, including:

Visa
MasterCard
American Express
Discover
Debit Cards
PayPal (when available at checkout)
Shop Pay (if available)
Apple Pay (if available)
Google Pay (if available)
Other secure payment options displayed during checkout

All orders must be paid in full at the time of purchase.

Payment Security

Your privacy and payment security are extremely important to us.

To protect your information:

All transactions are secured using SSL (Secure Socket Layer) encryption.
We do not store your credit or debit card information on our servers.
Payments are processed through trusted, PCI-compliant third-party payment providers.

This ensures your payment information remains safe and confidential throughout the checkout process.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

Your order number
Order summary
Billing details
Shipping information (when applicable)

If you do not receive a confirmation email within a few minutes, please check your Spam or Junk folder. If you still cannot locate it, please contact our customer support team.